Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and contact information (email address, phone number)
- Profile information and social media handles
- Payment information (processed securely through third-party providers)
- Communication preferences and marketing consent
Usage Information
We automatically collect certain information about your use of our platform:
- Device information (IP address, browser type, operating system)
- Usage patterns and interactions with our platform
- Cookies and similar tracking technologies
- Analytics data to improve our services
How We Use Your Information
We use your information for the following purposes:
Service Delivery
- • Process transactions and payments
- • Connect creators with brands
- • Provide customer support
- • Maintain your account
Platform Improvement
- • Analyze usage patterns
- • Improve our matching algorithms
- • Enhance user experience
- • Develop new features
Communication
We may send you important updates about your account, transactions, and our services. You can opt out of marketing communications at any time.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With Your Consent
When you explicitly agree to share information with other users or third parties
Service Providers
With trusted third-party service providers who help us operate our platform (payment processors, analytics providers)
Legal Requirements
When required by law, court order, or to protect our rights and the safety of our users
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure payment processing through certified providers
- Regular backups and disaster recovery procedures
Your Responsibility
Please keep your account credentials secure and notify us immediately of any unauthorized access to your account.
Your Rights and Choices
You have the following rights regarding your personal information:
Access & Portability
- • Request a copy of your data
- • Export your account information
- • View your transaction history
Control & Correction
- • Update your profile information
- • Correct inaccurate data
- • Manage communication preferences
Deletion Rights
You can request deletion of your account and personal information, subject to legal and contractual obligations. Some information may be retained for legitimate business purposes or legal requirements.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform:
Essential Cookies
Required for basic platform functionality, security, and authentication. These cannot be disabled.
Analytics Cookies
Help us understand how users interact with our platform to improve performance and user experience.
Marketing Cookies
Used to deliver relevant advertisements and measure campaign effectiveness. You can opt out of these.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Your Continued Use
Your continued use of our platform after any changes to this Privacy Policy constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@shoutouts.io
General Inquiries
hello@shoutouts.io