Terms of Service

    These Terms of Service govern your use of Shoutouts.io and our marketplace platform. By using our services, you agree to be bound by these terms and our Privacy Policy.

    Last updated: January 2025

    Acceptance of Terms

    By accessing or using Shoutouts.io ("the Platform"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

    Important Notice

    These terms constitute a legally binding agreement between you and Shoutouts.io. Please read them carefully before using our services.

    Description of Service

    Shoutouts.io is a multi-platform marketplace that connects creators and brands for paid and mutual shoutouts. Our platform facilitates:

    For Creators

    • • List and sell shoutout services
    • • Connect with relevant brands
    • • Manage campaigns and payments
    • • Track performance analytics

    For Brands

    • • Find and hire creators
    • • Browse available shoutout services
    • • Manage campaign budgets
    • • Monitor campaign results

    Our platform supports multiple social media networks including Instagram, TikTok, YouTube, Telegram, and others.

    User Accounts and Registration

    Account Creation

    To use our platform, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

    1

    Account Requirements

    You must be at least 18 years old and have the legal capacity to enter into contracts

    2

    Account Security

    You are responsible for all activities that occur under your account

    3

    Verification

    We may require identity verification for certain transactions or account features

    User Conduct and Prohibited Activities

    When using our platform, you agree to comply with all applicable laws and regulations. The following activities are strictly prohibited:

    Prohibited Content

    • • Illegal or harmful content
    • • Spam or misleading information
    • • Copyright infringement
    • • Hate speech or harassment
    • • Adult or inappropriate content

    Prohibited Activities

    • • Fraudulent transactions
    • • Account manipulation
    • • Platform abuse or exploitation
    • • Unauthorized access attempts
    • • Violation of platform policies

    Consequences of Violations

    Violations of these terms may result in account suspension, termination, or legal action. We reserve the right to investigate and take appropriate action against any violations.

    Transactions and Payments

    Payment Processing

    All transactions on our platform are processed through secure third-party payment providers. We use escrow services to ensure secure transactions between parties.

    Payment Terms

    • • Payments are held in escrow until service completion
    • • Refunds are subject to our refund policy
    • • All prices are in USD unless otherwise specified
    • • Platform fees are clearly disclosed before transaction

    Dispute Resolution

    • • Disputes are handled through our support system
    • • Evidence must be provided for dispute claims
    • • Resolution timeframes are clearly communicated
    • • Final decisions are binding for all parties

    Intellectual Property Rights

    Platform Content

    All content on our platform, including text, graphics, logos, and software, is owned by Shoutouts.io or our licensors and is protected by copyright and other intellectual property laws.

    User Content

    You retain ownership of content you create and share on our platform. By posting content, you grant us a license to use, display, and distribute your content as necessary to operate our services.

    Respect for Intellectual Property

    Users must respect the intellectual property rights of others. Any content that infringes on third-party rights will be removed, and repeat offenders may face account termination.

    Privacy and Data Protection

    Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

    Data Collection

    We collect only the information necessary to provide our services and improve user experience.

    Data Security

    We implement industry-standard security measures to protect your personal information.

    Platform Availability and Modifications

    We strive to maintain continuous platform availability, but we cannot guarantee uninterrupted service. We may modify, suspend, or discontinue any part of our platform at any time.

    Scheduled Maintenance

    We will provide reasonable notice for scheduled maintenance that may affect platform availability.

    Feature Updates

    We continuously improve our platform and may add, modify, or remove features to enhance user experience.

    Limitation of Liability

    To the maximum extent permitted by law, Shoutouts.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform.

    Important Limitations

    • • We are not responsible for user-generated content or third-party actions
    • • Our liability is limited to the amount you paid for our services
    • • We do not guarantee specific results from platform use
    • • Users are responsible for their own business decisions and outcomes

    Account Termination

    Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts that violate these terms or engage in prohibited activities.

    User Termination

    • • You may close your account at any time
    • • Outstanding transactions must be completed
    • • Account data will be handled per our Privacy Policy

    Platform Termination

    • • We may terminate accounts for violations
    • • Notice will be provided when possible
    • • Outstanding obligations must be fulfilled

    Governing Law and Disputes

    These Terms of Service are governed by the laws of [Jurisdiction] without regard to conflict of law principles. Any disputes arising from these terms or your use of our platform will be resolved through binding arbitration.

    Dispute Resolution Process

    Before initiating formal proceedings, parties agree to attempt good faith negotiations to resolve disputes. If negotiations fail, disputes will be resolved through binding arbitration in accordance with applicable rules.

    Changes to Terms of Service

    We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. We will notify users of material changes through our platform.

    Your Continued Use

    Your continued use of our platform after changes to these terms constitutes acceptance of the updated terms. If you do not agree with the changes, you must stop using our platform.

    Contact Information

    If you have any questions about these Terms of Service or need assistance with our platform, please contact us:

    Legal Inquiries

    legal@shoutouts.io

    General Support

    hello@shoutouts.io